Better Customer Service Series
Do you want to gain the distinct advantage created by providing exceptional customer service? Do you want to demonstrate your value to stakeholders through service excellence?
Our Better Customer Service Series brings together the key professional skill-sets needed to deliver service excellence in three, intensive and highly practical, half-day workshops.
Ideal for busy frontline service people, these sessions will enable you or your people to immediately deliver the best service possible!
You can enrol in the sessions individually or enrol now in all three courses and save $240.
Need to manage situations involving difficult, angry or aggressive customers?
Enrol in our highly practical and beneficial Dealing with Difficult, Angry or Aggressive Customers course, in addition to the Better Customer Service Series, and receive 20% discount on that course.
|We will provide you with:
||Course Notes, a Certificate of Completion and refreshments during the day, including a light lunch on full day courses.
|You are encouraged to bring:
||Current workplace examples related to this topic for use in course exercises.
|Need customised training for your organisation?
||Contact Jo Carrick to discuss tailoring this series to meet your needs or find out more about our tailored training services.
|Are you enrolling on behalf of others?
||Enrol others now.
|Are you University of Adelaide Staff?
||Enrol using a University of Adelaide account code now.
Registration (GST Free)||$930.00